These Terms and Conditions govern your access to and use of the clubmy platform. By registering an account or using any clubmy service, you agree to be bound by these terms in full. Please read them carefully before proceeding.
Must be 21 years or older and legally permitted to participate in online gaming in your jurisdiction.
All transactions are in Malaysian Ringgit (MYR). Supported methods include TNG, Boost, DuitNow, and major local banks.
Bonuses are subject to wagering requirements. Abuse of promotional offers will result in forfeiture and account review.
You are responsible for keeping your clubmy login credentials confidential. One account per person is permitted.
Fraud, collusion, use of automated tools, and any form of cheating will result in immediate account termination.
These Terms are governed by applicable international gaming authority regulations and general principles of contract law.
Important notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and clubmy ("the Platform", "we", "us", "our"). Access to and use of the clubmy platform is conditional upon your acceptance of, and compliance with, these Terms.
By accessing, registering on, or using any part of the clubmy platform located at clubmy.app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with the clubmy Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately cease accessing or using the clubmy platform. Continued use of the platform following any amendment to these Terms constitutes acceptance of the amended Terms.
clubmy reserves the right to modify these Terms at any time. Material changes will be communicated via email to your registered address or via a prominent notice on the platform. It is your responsibility to review these Terms periodically.
Access to the clubmy platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you meet this minimum age requirement. clubmy operates a mandatory age verification process at the point of registration and reserves the right to request supporting documentation at any time.
It is your sole responsibility to ensure that online gaming is lawful in the jurisdiction from which you access the clubmy platform. clubmy does not represent or warrant that its services are legal in all jurisdictions. Players who access the platform from a jurisdiction where online gaming is prohibited do so entirely at their own risk and may have their accounts suspended or closed without prior notice.
Each individual is permitted to hold only one registered account on the clubmy platform. Duplicate accounts, whether registered under the same name, email address, device, payment method, or household, are prohibited. Any accounts identified as duplicates may be closed, and any balances or winnings associated with duplicate accounts may be forfeited.
Players who have previously been self-excluded or banned from the clubmy platform are not permitted to register a new account under any circumstances.
To access the real-money features of the clubmy platform, you must register a verified account. During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and valid Malaysian phone number. Providing false or misleading information constitutes a material breach of these Terms.
clubmy is required to verify the identity of all account holders pursuant to its obligations under its international gaming authority licence. You agree to provide such documentation as clubmy may reasonably request for identity verification purposes, which may include a copy of your national identity card (MyKad), passport, proof of address, and proof of payment method ownership.
Failure to complete identity verification within the timeframe requested by clubmy may result in the suspension of deposit, withdrawal, or gaming functionality on your account pending completion of verification.
You are solely responsible for maintaining the confidentiality of your clubmy login credentials, including your username and password. You must not disclose your credentials to any third party or permit any third party to access your account. You agree to notify clubmy immediately upon becoming aware of any unauthorised access to or use of your account.
clubmy will not be liable for any loss or damage arising from your failure to maintain the security of your login credentials, or from your failure to promptly notify clubmy of any suspected breach.
clubmy supports a range of payment methods for deposits and withdrawals, including Touch 'n Go eWallet, Boost, DuitNow, FPX, and direct bank transfer to major Malaysian financial institutions including Maybank, CIMB, and Public Bank. The availability of specific payment methods may vary and is subject to change without notice.
Minimum deposit and withdrawal amounts are denominated in Malaysian Ringgit (MYR) and are displayed within your clubmy account dashboard at the time of the transaction. clubmy reserves the right to adjust minimum and maximum transaction limits at any time.
Withdrawal requests are subject to identity verification checks. clubmy aims to process approved withdrawals within one business day, though processing times may vary depending on the payment method selected and any verification requirements applicable to your account. Withdrawals will only be processed to a payment method in your own name.
All transactions on the clubmy platform are conducted in Malaysian Ringgit (MYR). If you deposit using a payment method denominated in a different currency, your financial institution may apply conversion fees and exchange rates independently of clubmy.
clubmy offers various bonuses and promotional incentives to registered players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, time limits, and maximum withdrawal caps, which are communicated at the point of the offer.
Unless otherwise specified, bonus funds must be wagered a specified number of times before any withdrawal may be requested. Wagering contributions vary by game type: slots generally contribute 100% toward wagering requirements, while live casino games and sportsbook bets may contribute at a reduced rate as specified in the applicable bonus terms.
clubmy reserves the right to void any bonus, free bet, or associated winnings, and to close the relevant account, where it determines in its reasonable discretion that a player has engaged in bonus abuse, including but not limited to: exploiting risk-free betting strategies, placing opposing bets across multiple accounts, or any other conduct designed to circumvent wagering requirements.
All games available on the clubmy platform operate according to their individual game rules, which are accessible within the game interface. In the event of a discrepancy between on-screen display and the result determined by the platform's server, the server result shall prevail.
clubmy's random number generator (RNG) games are independently certified by accredited testing laboratories. Live casino games are conducted by professional dealers in regulated studios. All game outcomes are final once the game round is completed.
clubmy is not responsible for errors arising from hardware or software failures on the player's side during a game round. Any bets placed or winnings generated during a period of platform malfunction may be declared void at clubmy's discretion.
Players are prohibited from engaging in any of the following activities on the clubmy platform:
clubmy reserves the right to immediately suspend or terminate any account found to be in breach of this section, and to report suspected illegal activity to the relevant authorities. Any balances associated with a terminated account may be withheld pending investigation.
clubmy is committed to promoting responsible gaming and providing a safe environment for all players. The platform provides a range of tools designed to assist players in managing their gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and permanent self-exclusion.
These tools are available directly from your account dashboard and take effect immediately upon activation. If you wish to permanently self-exclude from the clubmy platform, contact our support team via live chat or email at any time. Self-exclusion cannot be reversed for the agreed period.
Access to the clubmy platform is strictly limited to individuals aged 21 and above. If you believe you may have a problem with gambling, please seek professional help and use the self-exclusion tools available on your account before continuing to use the platform.
All content on the clubmy platform, including but not limited to software, text, graphics, logos, game designs, and the clubmy brand name and trade marks, is the exclusive property of clubmy or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, or create derivative works of any platform content without the prior written consent of clubmy.
To the fullest extent permitted by applicable law, clubmy, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, even if advised of the possibility of such damages.
clubmy's total aggregate liability to you for any cause of action shall not exceed the total net deposits made by you to your clubmy account in the 12-month period immediately preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes clubmy's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
The collection, use, storage, and protection of your personal data by clubmy is governed by the clubmy Privacy Policy, which forms part of these Terms and is incorporated by reference. By using the clubmy platform, you consent to the processing of your personal data in accordance with the Privacy Policy. Please review the Privacy Policy at clubmy.app/privacy-policy before registering.
clubmy reserves the right to amend these Terms at any time. When material changes are made, clubmy will provide reasonable notice via your registered email address or via a prominent notice on the platform. The updated Terms will display the revised "Last Updated" date at the top of this page. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you disagree with any amendment, you must cease using the clubmy platform and contact support to arrange the closure of your account and return of any cleared balance.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the terms of clubmy's international gaming authority licence and applicable general principles of contract law. In the event of a dispute that cannot be resolved through clubmy's internal complaints procedure, the dispute may be referred to the dispute resolution body designated by clubmy's licensing authority.
clubmy's internal complaints procedure can be initiated by contacting the support team. All complaints will be acknowledged within 48 hours and a final response issued within 14 days.
If you have any questions about these Terms and Conditions, or wish to raise a complaint, please contact the clubmy support team:
For queries relating to responsible gaming tools or self-exclusion, our support team is available around the clock and will respond promptly.
Our team is on hand around the clock to help with any questions about your account, transactions, or these Terms and Conditions.
⚠️ 21+ only. Gambling involves risk. Please play responsibly.